In recent years, the field of cybersecurity has seen significant advancements in leveraging artificial intelligence (AI) to bolster defense strategies against cyber threats.
Artem Mykhailov, Enterprise Solutions Director at ISSP, specially for the ProIT web portal, explores how AI is reshaping the cybersecurity landscape while discussing the key role it plays in enhancing protection for organizations and their critical assets.
AI-Powered Chatbots: Chatbots, traditionally seen as communication tools on websites and social media platforms, have been in use for quite some time. Their primary purpose is to facilitate more pleasant interactions between customers and services, while reducing the communication workload on human teams. These chatbots predate the era of powerful generative AI tools, which are now becoming increasingly relevant.
However, despite the promise of highly intelligent generative AI algorithms, chatbots powered by these technologies cannot entirely replace the human factor, particularly in the context of combating cybercriminals. While some companies, such as Crowdstrike and Microsoft, are experimenting with AI-Copilot, there is still a long way to go in terms of developing a viable product for broader use cases.
The Nature of Generative AI: All generative AI systems essentially work by predicting the next word in a text, meaning they do not autonomously make decisions. Hackers have become adept at using AI to craft phishing emails and refine malicious code. However, AI also opens new horizons for strengthening cybersecurity and safeguarding organizations against threats. AI can be employed to enhance threat detection and automate routine processes like patching and updates, making these processes more efficient and cost-effective.
AI can simplify communication among less experienced cybersecurity professionals when interacting with security tools, for example, by responding to queries like "show me unusual traffic on this server." This can expedite the training of cybersecurity specialists.
Virtual CISOs: Another application of AI is the creation of virtual Chief Information Security Officers (CISOs) who analyze an organization's cybersecurity needs and provide tailored recommendations for improvement.
However, it's crucial to acknowledge that developing an AI CISO requires significant resources and expertise. AI must be trained on extensive data and continuously monitored to prevent abuse. As of now, such AI CISOs make mistakes more frequently than their human counterparts.
Cybersecurity Training: Additionally, AI can be a valuable tool for educating employees and enhancing their cyber hygiene. In this regard, Generative AI chatbots are nearly ideal aids in the educational process.
In conclusion, while AI is not a silver bullet for cybersecurity, it offers a wealth of opportunities for strengthening an organization's defenses. By integrating AI-powered tools, organizations can enhance their ability to detect and respond to threats, automate routine tasks, and even educate their employees about the best cybersecurity practices. As AI continues to evolve, its role in the cybersecurity landscape is likely to expand, providing even more sophisticated solutions for protecting digital assets and sensitive information.